Service Appointment Booking – NO APPOINTMENT = NO SERVICE
Thank you for entrusting us with your bicycle. If you have dealt with us in the past, you already know we are very open about our practices. We are very modest and fair in our pricing based on actual work done. Many times you may have walked in and got some work done not having to pay a single baiza. This new system allows you to book/reserve a day and date to get your bike serviced or fixed.
We hope this will help all of us in getting organized as we start expanding.
PLEASE read ALL notes below (the appointment scheduling process form) before scheduling an appointment. If you do not agree with any or all of it, please do not proceed with scheduling your appointment.
No appointments are needed for changing tubes, adjusting v-brakes, or the Free Minor Tuneup (that comes standard with every bike with derailleurs/gears purchased from Cycle Omania).
But please come before 12:45 pm and before 8:45 pm.
We service and repair all brands of bicycles. But IF YOU WANT YOUR BIKE BACK VERY FAST, you need to stock unique parts needed for servicing your bike in Oman. Things that are not readily available in surrounding areas. Especially derailleur hangers! Make sure you stock one for your bike because sooner or later you will need it. IF you have 27.5″ or 29″ or 26×4″ tires, make sure you have tubes for them. We generally carry some stock. Please call to confirm if you want your bike fixed ASAP.
SERVICE CHARGE OF RO 5.000 will be added for dirty bikes.
If you would like us to work on your bike and fix a flat or tune your bike gears etc., PLEASE make sure you bring in a clean bike. This will speed up the work process. If not, we will FIRST spend time to clean the bike so that we can work on it. Therefore a service charge of RO 5.000 will be added to the total cost.
72 HOURS BIKE PICK UP NOTICE!
WE SINCERELY APOLOGIZE THAT WE ARE NOT A STORAGE FACILITY. If you have left a bike at the store (yours or anybody else’s) for any kind of service or fix, you MUST pick it up within 72 hours of being notified that your bike is ready. IF NOT, we will charge a storage fee of RO 1.500 per day AND after 30 days we will put bicycle outside our store for sale at the amount accrued for the service(s) done and storage fee amount (or less).